الشروط و الأحكام
Dear Customer
To organize the purchasing process we kindly ask you to review the following before completing your purchase Completing a purchase or using the website will be considered as your acceptance of these terms
Product Display
The display and marketing of products on the website does not imply that the products are recommended to meet the customer"s specific needs or preferences Therefore the customer is responsible for ensuring that the product suits their requirements
Shipping and Delivery
The customer must enter the recipient"s name and delivery address correctly Any errors in the address or contact numbers may cause delays non-delivery or additional charges from the shipping company or delivery agent
The estimated delivery time is an approximation We will make every effort to deliver your order as quickly as possible but delays may occur due to factors beyond the store"s control
The order may be delayed for reasons related to the customer such as the customer not being present at the delivery location failure to respond to the delivery agent"s call or requesting a change of delivery address In such cases neither the store nor the delivery company will be responsible for the delay
The customer must inspect the order and the product before accepting the delivery If the shipment is damaged internally the customer should immediately notify the shipping company and the store
The order will not be shipped or processed until the payment is received by the store
Cancellation Modification Non-Receipt Return Fees
The customer must send a modification or cancellation request via WhatsApp to the store at +966567821844 Since shipping delivery and payment services are provided by third-party companies the following fees may apply
If the order has been handed over to the shipping company before receiving the cancellation request or if the customer fails to receive the order for reasons related to them and the shipping company returns the shipment to our warehouse with additional charges for shipping and return the return fee will be 15 SAR plus shipping costs these charges will be deducted from the refunded amount
The store reserves the right to cancel the order at any time and refund the customer if the item is out of stock or if there are shipping difficulties such as delays or increased costs to the customer or the company or for any other reason In such cases the customer will be notified of the cancellation reason and the full amount will be refunded to the customer"s account without any deductions
Offers and Discounts
All offers expire on the specified date
Finally
These terms and conditions have been prepared in Arabic and any customer who speaks another language is responsible for translating these terms at their own expense with no liability on the store"s part In case of any conflict between the Arabic text and the translation in any language the Arabic text will be the reference and basis for the terms and conditions document and these terms are subject to the laws of the Kingdom of Saudi Arabia
Our store reserves the right to modify these terms and conditions at any time without prior notice to customers Customers should review the terms updates and any modifications before making a purchase as the changes are binding on all